Brave son rewarded for his calm 999 call - The Coventry Observer

Brave son rewarded for his calm 999 call

Coventry Editorial 24th Apr, 2014 Updated: 28th Oct, 2016   0

BRAVE boy Harry Platts knew just what to do when his epileptic mum collapsed in the middle of the night.

The ten-year-old, who lives with mum Melissa in Longford, dialled 999 and calmly relayed details about her condition and where the pair lived.

He even unlocked the front door so ambulance crews could rush to her aid before giving paramedics a full rundown of his mum’s symptoms and medical history.

It was not the first time he was forced to call 999 for his mum – but now Harry has been rewarded for his efforts with an ambulance service bravery award.




It was in December last year when the youngster heard 36-year-old Melissa making strange noises at around 3.45am.

He rushed downstairs and comforted her before making the all-important call.


“I had to grab my mum’s phone and call from that,” he said.

“I was scared the first time but the next time was a lot easier, I was more calm and relaxed.

“I am getting used to it now and when I realise what I am dealing with I know exactly what to do.”

He was called into action again last month when his mum again collapsed and Melissa added she was extremely proud of her little boy.

“It’s great to know that someone so young can remain calm and call 999 when needed in difficult and scary circumstances.

“Harry is so strong, he is an absolute rock and I am very proud of him.”

She also praised the ambulance service, which has released the recording of Harry relaying all the information.

“I thought when I listened back to his 999 call I would be upset, but no, because how can you get upset when you’re listening to the operator?

“The operator has been just amazing with my son. They were unbelievable.”

Coventry-based paramedic Clare Cave and emergency medical technician Czes Mowinski were the pair greeted by Harry at the front door.

They presented him with the bravery award at the city’s ambulance hub earlier this month.

“He knew exactly what to do, knew exactly where to pick up the medicines, found everything about his mum that we needed to know, got it all sorted out for us,” said Czes.

“Within minutes we were away in the ambulance and we nominated him for everything he did – from phoning 999 to speaking to us, telling us what had happened to his mum to everything that started from one to ten.

“For a ten-year-old, you can’t better it, can you? What more can we ask for? He is a lovely little lad.”

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