1st Jul, 2022

Coventry council launches online helpline for vulnerable adults

Lauren Clarke 28th Dec, 2016

COVENTRY council has launched a new online database to help vulnerable adults find the support they need.

The information directory will provides searchable sources of information and advice carers and vulnerable adults to find support – whether its help with gardening, support within the home, or social activities locally.

Available on the council website, it will also offer a self-assessment tool to help individuals identify the areas in which they require help.

Dependent on the answers provided in the self-assessment questionnaire, the tool will tell the user whether they would benefit from a full needs assessment, which can be arranged with a member of the social work team.

The form can be completed anytime, anywhere – by you or by someone acting on your behalf.

The online tools are among the first in a range of new online tools that are being developed to improve access channels for adult social care.

Also in development is a carers’ self-assessment form and a financial assessment tool.

Coun Faye Abbott, cabinet member for adult services, said: “We need to make sure we are reaching people who may need information, advice and support.

“Improving our online offer is a key to making that happen.

“The online tools ensure that families and carers can also access the right information in a convenient way.”

Visit www.coventry.gov.uk/adultscid for more information and to complete the form, or call a member of the Adult Social Care Direct Team on 02476 833003.

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