Coventry City Council has been awarded ASB Pledge status in recognition of improvements to its Anti-Social Behaviour (ASB) Case Review process, which supports repeat victims of anti-social behaviour.
The pledge, awarded this week, follows work by the council alongside registered charity ASB Help and other local agencies to strengthen the case review process, formerly known as the Community Trigger.
The scheme gives victims of persistent anti-social behaviour the right to request a review of their case if they feel the response from agencies could have been better.
The council has also been recognised for applying best practice in tackling behaviour that causes harassment, alarm or distress to the public.
Cllr John McNicholas, Cabinet Member for Community Safety and Cohesion, said he was “really pleased” the council had been awarded the pledge status.
“No-one should feel that they have been left without support when experiencing persistent anti-social behaviour,” he said. “The ASB Case Review process provides an important safeguard, ensuring that agencies come together to review cases where victims feel more could have been done. Most importantly it gives victims a voice.”
The ASB Case Review is typically carried out jointly by a number of local agencies, with ASB Help supporting councils across the country in the process.
Residents can request an ASB Case Review, and check whether they meet the qualifying criteria, via the council’s website.
The announcement comes shortly after Coventry also secured Purple Flag status, in recognition of the city’s work to create a safer city centre.
