THE Government says it will ensure all domestic rail and coach passengers who have cancelled their travel plans in England between December 23-27 are refunded.
It says passengers will not be left out of pocket for complying with the new Christmas rules.
People are reminded to stay at home in tier 4, stay local elsewhere and carefully consider if they need to travel.
The Government will provide cash refunds for domestic rail and coach tickets for the previous Christmas travel window between December 23-27 bought before the change in regulations and guidance that were announced by the Prime Minister on Saturday, December 19.
This will apply to journeys in England booked on or after November 24, when the Christmas travel window was announced.
The announcement is aimed at ensuring that people are not penalised for following the new rules, protecting themselves and others from the virus.
Operators will be able to issue refunds immediately and passengers should check the website of their operator for how to claim. We urge people to be patient as rail and coach operators will be processing high volumes of refunds over the coming weeks.
