5th Jul, 2022

Santander bank branch in Coventry set to close

Felix Nobes 23rd Jan, 2019

THE COVENTRY branch of Santander bank is one of 140 set to close across the UK with thousands of jobs affected.

The branch on Coventry High Street is scheduled for closure on November 7 and it is unclear how many employees could be cut in the city.

Santander chiefs say they have consulted trade unions on the proposed changes and will seek to find alternative roles for the 1,270 UK workers affected wherever possible.

Santander expects to be able to redeploy around a third of those affected, chiefs say.

The branch closures are in response to changes in how customers are choosing to carry out their banking, chiefs say.

The number of transactions carried out via Santander branches has fallen by 23 per cent over the past three years, it says.

But transactions via digital channels have nearly doubled over the same period.

The Spanish bank will retain a nationwide network of 614 branches following the proposed changes.

All current and business account holders can also bank using one of over 11,000 Post Office branches across the UK, the bank says.

Head of retail and business banking Susan Allen said: “We have had to take some very difficult decisions over our less visited branches, and those where we have other branches in close proximity.

“We will support customers of closing branches to find alternative ways to bank with us that best suit their individual needs.

“We continue to believe that branches have a vital role to play and we will be refurbishing 100 of our branches over the next two years.

“We are confident that following these changes we will have the right branch network to serve our customers’ changing needs, and we expect the size of our network to remain stable for the foreseeable future.”

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