22nd Oct, 2017

Sitel branch to give city jobs boost

Coventry Editorial 15th Oct, 2014 Updated: 28th Oct, 2016

THREE HUNDRED new jobs – and a possible further 300 in the medium future – are to be created in the city following the decision of customer care provider Sitel UK to open a new branch in the city centre.

The US headquartered company, which has a head office in Stratford upon Avon, has taken 15,000 sq ft of office space on the fourth floor of Sherbourne House.

The deal was agreed by DTZ and Cushman & Wakefield, acting on behalf of Mapeley Estates, the landlord at Sherbourne House.

Sitel is one of the world’s leading outsourcing providers of customer experience management, employing approximately 2,400 people across 6 sites in the UK.

The move will see the creation of 300 immediate new jobs with the expectation of a further 300 jobs in the medium-term.

Located on Manor House Drive, Sherbourne House is just off Coventry’s inner ring road and is a short walk from Coventry Railway Station.

Andrew Berry, Associate Director in DTZ’s Office agency team said: “This is one of the largest lettings in Coventry city centre in the last three years and demonstrates the renewed occupier enthusiasm for the city centre office market.”

Karl Brough, Regional Director at Sitel UK, added: “We chose Sherbourne House primarily based on its location as it offers a facility that can be easily supported from our head office in Stratford upon Avon.

“The excellent transport links available to the building via road and rail will facilitate staff recruitment whilst the quality of the building and the proximity to local amenity will enable their retention.”

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